[rt-users] Problem with preferences setting for search results limit

[Jeff Blaine]

On 9/29/2010 2:17 PM, Kenneth Crocker wrote:
> Jeff,
>
> I just did that to no avail.
>
> I also tested this in my /test session/ where I made an /override in the
> css code/ that builds a ticket list
> (opt/rt3/local/html/NoAuth/css/web2/ticket-lists.css) to align all row
> data to the top of the row and it returns 50 rows no matter what the
> system default is or what I set my preferences to. Interesting. I
> wouldn't think that aligning row to the top would affect the number of
> rows shown per result page. I wonder why that is?

I can't explain that one either.

I don't know if you have the luxury of being able to do this,
but you could also try wiping your Mason cache if you haven't
already.

Any chance you have a disk full or permission problem prohibiting
session data from being written?

I'm afraid that's about all I've got to offer at this point.

>
> Kenn
> LBNL
>
> On Wed, Sep 29, 2010 at 10:28 AM, Jeff Blaine <jblaine at kickflop.net
> <mailto:jblaine at kickflop.net>> wrote:
>
>     Kenn,
>
>     I still just suspect some sort of caching issue.  There
>     is no specific RowsPerPage field for this in the DB schema
>     definitions themselves.  Looking around, it seems this
>     data is stored per web session.
>
>     Log out and back in again?
>
>
>     On 9/29/2010 12:56 PM, Kenneth Crocker wrote:
>
>         Jeff,
>
>         I wonder if there is some setting that goes with this preference
>         that I
>         am missing.
>
>         Kenn
>         LBNL
>
>         On Wed, Sep 29, 2010 at 9:26 AM, Jeff Blaine
>         <jblaine at kickflop.net <mailto:jblaine at kickflop.net>
>         <mailto:jblaine at kickflop.net <mailto:jblaine at kickflop.net>>> wrote:
>
>             3.8.7 here, no problem setting it to 10 and getting 10
>
>
>             On 9/29/2010 12:20 PM, Kenneth Crocker wrote:
>
>                 To list,
>
>                 I'm noticing that when I change my "Preferences" setting
>         for search
>                 limits on rows returned, it's basically ignored. I
>         usually have
>                 it set
>                 at 50 (and to be honest, I haven't really spent any time
>                 counting the
>                 rows) but when I change it to a significantly lower
>         number, I
>                 still get
>                 50. I cleared my cache. Still the same results. Is there
>         a patch I
>                 missed or something? I'm on 3.8.7, Oracle, Redhat.
>
>                 Thanks in advance.
>
>                 Kenn
>                 LBNL
>
>
>
>
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>
>
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>
>
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