[rt-users] Queue specific templates

Dustin Berube dustin.berube at gmail.com
Wed Sep 29 17:00:30 EDT 2010


> Dustin,
>
> Just name the template the same name as the Global template and RT will use
> the Queue-specified version of the same named template. For Queue-level
> scrips, you can select either the Global template or the ones you have for
> just the Queue.
>
>
Thanks for the info Kenn. I will give this a try tomorrow morning.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100929/70c7d45f/attachment.htm>


More information about the rt-users mailing list