[rt-users] Default Search Format per queue

Kevin Falcone falcone at bestpractical.com
Wed Apr 6 10:28:14 EDT 2011


On Wed, Apr 06, 2011 at 11:04:27AM +0100, Dave Wells wrote:
>    Is it possible to have a different Results page per queue when using QuickSearch to select the
>    queue results? i.e. clicking on the queue name in QuickSearch

Not without modifying code, it uses either the global or user specific
search format on that link.

>    I know that the user has a default Search format and there is a system wide default search
>    format but is there one per queue?
> 
> 
> 
>    If the answer to this is no, is there anyway I can have something displayed like the
>    QuickSearch but with a modified list of saved searches?  I don't want the results displayed on
>    the homepage just the option to run the saved search i.e. a list of saved searches.

You might be able to backport the SavedSearches homepage element that
I wrote to be part of 4.0 to run on 3.6

-kevin
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