[rt-users] 3.6.4 to 3.8.9

Kevin Falcone falcone at bestpractical.com
Wed Apr 6 12:34:55 EDT 2011


On Wed, Apr 06, 2011 at 05:12:51PM +0100, Mark Olliver wrote:
> Hi,
> 
> I am looking at upgrading our RT to 3.8.9, due to the age of our
> current setup I have dumped the original database and created another
> on the same machine and created a new mason_handler process with the
> new RT in a different Dir. The upgrade went smoothish and i can now
> login ok however, If i click on a ticket it takes me back to my old RT
> and not the new one.
> 
> All the other links on the page correctly go to /rt3 but tickets for
> some reason on the main page load to /rt our old url?
> 

Most likely you have a saved default format in your preferences or the
search itself has a custom format where instead of __WebPath__ there
is a hardcoded /rt/

-kevin
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