[rt-users] RTx-From

Hossein Rafighi Hossein.Rafighi at triumf.ca
Thu Apr 7 12:51:45 EDT 2011


Hi,
I had this plugin installed, but never got it working though! I had it 
installed using cpan, then added to @Plugins as:
Set( @Plugins,(qw(RTx::From RTx::Calendar RT::Authen::ExternalAuth 
RT::FM .....
Then, deleted the mason/data/obj, and restarted the apache, but to no avail!
Attached, is the search criteria I always had.

Did I miss anything?


Cheers,
Hossein Rafighi


On 4/7/2011 9:12 AM, Peter Barton wrote:
> I have recently installed the RTx-From extension and have loved the
> additional flexibility it offers for Simple Searches.  My problem is
> that since I am a superuser I did not see that anyone who is not cannot
> conduct the search.  When I  run a Simple Search for From:UserID I get
> returned this:
>
> You don't have permission to access /Admin/Users/From.html on this
> server.
>
> I have gone through the Global Rights and tried many different
> combinations but I cannot figure out, short of superuser, which right is
> used for this search.
>
> Can anyone give me a little help here?
>
> Thanks in advance,
>
> --
> Peter Barton
>

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