[rt-users] please advise concerning "can't locate object method" errors in 3.8.8

Kevin Falcone falcone at bestpractical.com
Thu Apr 7 13:27:28 EDT 2011


On Thu, Apr 07, 2011 at 09:21:05AM -0500, David Nicol wrote:
> The two problems are:
> 
> click on rtfm, get this error:
> 
> RT::FM::Article::CurrentUserHasRight Unimplemented in
> RT::FM::ArticleCollection.
> (/data02/rt3/bin/../lib/RT/FM/ArticleCollection_Overlay.pm line 38)

You forgot to mention your RTFM version.
If you're coming up to 3.8.8, you want the newest RTFM also

> Click on priority tickets, get this:
> 
> Can't locate object method "SearchIds" via package "RT::Dashboard" at
> /data02/rt3/share/html/Dashboards/Render.html line 61, line 1662.

This sounds like you have an old share/html since
Dashboards/Render.html stopped calling SearchIds in 3.8.2

-kevin
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