[rt-users] Changing ticket owner

Houcem HACHICHA houcem.hachicha at gmail.com
Thu Apr 14 09:49:44 EDT 2011


Hi. I read from RT's wiki that some rights are needed for an RT user to
change the owner of a ticket (ownTicket, modifyTicket, etc). However, unless
I grant the SuperUser right, RT doesn't let my users change a ticket's
owner.
I have tried to grant all rights but SuperUser to a user and still nothing.

Any idea how to solve this?
Thanks in advance

-- 
*Regads,
Houcem*
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