[rt-users] multiple files upload not working

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Mon Apr 18 09:06:34 EDT 2011


Gerard, thanks for your answer
yes this method is working but some technicians complain that it's too 
long, and as this nultiple option exist, i'd be happy to mak it work 
correctly.

Raphaël




Gerard FENELON <gerard at eve-team.com> 
Envoyé par : rt-users-bounces at lists.bestpractical.com
18/04/2011 14:26

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Re: [rt-users] multiple files upload not working






Raphael 

If you save after uploading one file,
you will be able to upload more.

In other words, you can only upload one file at a time.

Gerard

On 2011-04-18 11:04, Raphaël MOUNEYRES wrote: 

hello, 

i'm using RT 3.8.8, and added a custom filed type "multiple files upload" 
(french "Télécharger plusieurs fichiers") to tickets. 
It shows correctly on ticket creation, but the popup box allows only 
single file selection. this popup is named (Choisir un fichier à 
télécharger) "choose a file to download". 
Upload multiple images has the same wrong behaviour. 
Tested with both firefox and IE, and found no related information in the 
mailinglist archives. 

Could Someaone help me find the reason ?

Thanks in advance, 
Raphaël


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