[rt-users] "bouncing" a ticket out of RT

Ruslan Zakirov ruz at bestpractical.com
Tue Apr 19 23:40:57 EDT 2011


On Wed, Apr 20, 2011 at 12:40 AM, Chris Barnes <chris-barnes at tamu.edu> wrote:
> On 4/19/2011 3:36 PM, Albert Shih wrote:

[snip]

Hi,

> I'm talking about bouncing a message AFTER it is in RT.  After all, there is
> no way to determine which messages need to get bounced until a person looks
> at it in RT.  Therefore, this would have to be a function/addon in RT.

As far as I know there is no such extension. With forward code in RT
it wouldn't be that hard to implement such thing. I don't know if
anybody is working on it.

Sounds like a good extension, but not for core.

> --
> Chris Barnes

-- 
Best regards, Ruslan.



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