[rt-users] Problem with RTx-Shredder and local hacks post-3.8.10 upgrade

Karl Boyken boyken at divms.uiowa.edu
Wed Apr 20 11:30:35 EDT 2011


Since upgrading to 3.8.10 from 3.8.9, rt-shredder returns:

Couldn't find plugin 'Tickets'
Plugins list:
	Objects
	Users
	Attachments
	Summary
	Tickets
	SQLDump

Also, it appears that some local hacks we've installed under 
rt-root/local (User_Overlay and Auth) no longer are being executed.

We're running RT on RedHat Enterprise Server 5.6, Perl 5.12.3 (a 
stand-alone install, not system-installed Perl), and MySQL 5.0.77.

Karl Boyken

-- 
Karl Boyken, system administrator 
karl-boyken at uiowa.edu
303A MLH, Dept. of Comp. Sci. 
http://www.cs.uiowa.edu/~boyken/
The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice) 
319-335-3668 (fax)



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