[rt-users] Is a time zone user preference available?

[Eli Guzman]

I have searched for some threads on this question, but most date back
quite a while:

http://lists.fsck.com/pipermail/rt-users/2003-September/017079.html
http://lists.fsck.com/pipermail/rt-users/2003-June/014639.html
http://www.gossamer-threads.com/lists/rt/users/94253
http://lists.bestpractical.com/pipermail/rt-users/2004-January/019992.ht
ml
 
But maybe I am missing something, so I thought I would ask and see if
there has been any patches/RT modules that have been released dealing
with users that are on different time zones. 

Currently we primarily have users in the US, and in the UK (not
forgetting to mention some in the Netherlands, Germany, and France, and
soon probably Asia as well). Some sites have independent IT support (so
a localized instance of RT may suit the bill for some of these remote
sites). However, it would be very useful to have a method of expressing
the local time zone for users of a specific given region. 

How do most of you handle users in different time zones? Is it perhaps:

- Creating multiple RT instances
- Creating a fork of a given file/library (maybe dealing with UTC
manipulation in some form or another)
- External Module (I have looked via the GitHub code repository
https://github.com/bestpractical/, but have not found anything there
dealing with this issue directly)
- Time Offset via a Scrip

One of the threads above is performing a similar function via an RT
scrip, and I am thinking we could very likely do the same; I was just
wondering if there was something a bit more native to the application
itself (as in say via a user set preference options, perhaps similar to
the "locale" setting for the 'date format' option).

Any insight would be helpful.
 
Thanks,
Eli