[rt-users] "Create a custom field for your queue"

Mike Nelson nelson.mike at gmail.com
Fri Apr 22 13:53:42 EDT 2011


I am using RT 3.8.7 and I need to have one user able to fully administer
only one queue. Specifically, I am interested in that administrator being
able to create custom fields in one queue only (not globally) and I do not
want to give this user access for general system wide admin privledges. I
have given this user queue admin privledges and according to the informaton
I have found, he should now be able to have access. Still, at this point,
the Configuration menu option does not appear in this users menu.

Below I have included the links that lead me to believe this is possible.
Any help would be appritiated!!

http://kb.mit.edu/confluence/pages/viewpage.action?pageId=3908111
**
http://kb.mit.edu/confluence/display/ist/RT+Queue+Administrator%27s+Guide
(Section:  "Create a custom field for your queue")

Thanks in advance!
-- 
 --Mike
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