[rt-users] 4.0.0 issue

Kevin Falcone falcone at bestpractical.com
Sat Apr 30 09:54:19 EDT 2011


On Fri, Apr 29, 2011 at 10:01:06PM -0700, Simon Gao wrote:
>    It's mod_perl 2.x. It's installed to /usr/local/rt4.

Why do your error messages reference /opt/rt4 if things are in
/usr/local/rt4?

You also didn't answer the question about customizations

-kevin


>    On Fri, Apr 29, 2011 at 8:54 PM, Kevin Falcone <[1]falcone at bestpractical.com> wrote:
> 
>      On Fri, Apr 29, 2011 at 03:33:00PM -0700, Simon Gao wrote:
>      > Hi,
>      >
>      > I just did a fresh install of RT 4.0.0. Upon starting apache server, I had following
>      error:
>      >
>      > [Fri Apr 29 15:28:01 2011] [error] [client 192.168.1.10] Error while loading
>      > /opt/rt4/sbin/rt-server: Can't locate object method "PSGIApp" via package
>      > "RT::Interface::Web::Handler" at /opt/rt4/sbin/rt-server line 138.\n
>      >
>      > During build and installation, all dependencies were found.
> 
>      Are there any local customizations?
> 
>      You also don't say if you're using mod_perl or fastcgi and how you've
>      configured it.
>      -kevin
> 
> References
> 
>    Visible links
>    1. mailto:falcone at bestpractical.com
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