[rt-users] Debian RT install woes

[Ruslan Zakirov]

It's hard to help without Apache config and site configs.

Regards, Ruslan. From phone.
09.08.2011 21:34 пользователь "Yan Seiner" <yan at seiner.com> написал:
> Probably self-caused, but now I'm stuck.
>
> I need to install both versions 3.8 and 4.0 on our test server. We have a
> running 3.8 installation (on another server) and we want to migrate it.
> For now we want to try various changes on the 3.8 tree; once that's stable
> we will migrate to 4.0.
>
> So....
>
> I installed request-tracker3.8 from Squeeze and request-tracker4 from
> squeeze-backports.
>
> I changed the databases from sqlite to mysql and created new databases
> rt3db and rt4db. So far so good.
>
> I changed RTSiteConfig.pm and apache2-fcgid.conf to show the correct
> paths; rt3 is installed at http://tracker/rt3 and rt4 at
> http://tracker/rt4.
>
> I can bring up the login screens for each installation. No errors in
> apache log files.
>
> However:
>
> for the rt3 install, as soon as I log in, I get dumped back at document
> root. Seems like I messed up a path somewhere but I've checked and
> rechecked and everything seems to be OK. Where else can I set the root
> install of RT?
>
> For the rt4 install, I cannot log in at all. No login works. How do I
> manually add (or verify) an admin user?
>
> I don't mind blowing away databases or the entire installation. This is a
> test server with nothing installed at all right now.
>
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