[rt-users] Template Question

[Kenneth Crocker]

KEvin,

You mean a config setting for how the text wraps in the CF when I type it
in? If so, which one?

Thanks.

Kenn
LBNL

On Fri, Aug 12, 2011 at 12:40 PM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Fri, Aug 12, 2011 at 12:24:01PM -0700, Kenneth Crocker wrote:
> >    To list,
> >
> >    It is as I expected. Both the body of the actual email and what shows
> in RT history (hitting
> >    the "Show" button for outgoing email) have the text strung out to the
> right for about 150
> >    characters with no wrap.
> >
> >    I'm sure I've got a configuration setting wrong. Which setting in the
> config file controls
> >    this?
>
> Kenn
>
> There is no config to control the wrapping of a wikitext CF that you
> load in a template and add to the outgoing email.  There are configs
> to control the wrapping of content you type into the editor.
>
> -kevin
>
> >
> >    On Wed, Aug 10, 2011 at 10:37 AM, Kevin Falcone <[1]
> falcone at bestpractical.com> wrote:
> >
> >      On Wed, Aug 10, 2011 at 10:15:16AM -0700, Kenneth Crocker wrote:
> >      > Yes, RT does wrap in history. However, when I click "Show" for the
> outgoing email, I see
> >      this
> >      > run-on text line and that kinda made me wonder what the user was
> getting. I should
> >      probably
> >      > just go to the guy and ask him to bring up the email.
> >
> >      If you're concerned, that's the easiest way to find out what it
> looks
> >      like.
> >      -kevin
> >      --------
> >      RT Training Sessions ([2]
> http://bestpractical.com/services/training.html)
> >      * Chicago, IL, USA * September 26 & 27, 2011
> >      * San Francisco, CA, USA * October 18 & 19, 2011
> >      * Washington DC, USA * October 31 & November 1, 2011
> >      * Melbourne VIC, Australia * November 28 & 29, 2011
> >      * Barcelona, Spain * November 28 & 29, 2011
> >
> > References
> >
> >    Visible links
> >    1. mailto:falcone at bestpractical.com
> >    2. http://bestpractical.com/services/training.html
>
> > --------
> > RT Training Sessions (http://bestpractical.com/services/training.html)
> > *  Chicago, IL, USA ? September 26 & 27, 2011
> > *  San Francisco, CA, USA ? October 18 & 19, 2011
> > *  Washington DC, USA ? October 31 & November 1, 2011
> > *  Melbourne VIC, Australia ? November 28 & 29, 2011
> > *  Barcelona, Spain ? November 28 & 29, 2011
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA — September 26 & 27, 2011
> *  San Francisco, CA, USA — October 18 & 19, 2011
> *  Washington DC, USA — October 31 & November 1, 2011
> *  Melbourne VIC, Australia — November 28 & 29, 2011
> *  Barcelona, Spain — November 28 & 29, 2011
>
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