[rt-users] modify predefined search

Mike DeVries mike at dido.ca
Mon Aug 15 11:29:06 EDT 2011


I want to modify the columns displayed under the "highest priority 
tickets I own" for all users at one time.

I see under the Global Attributes section of the 
...Admin/Tools/Configuration.html page the format of the "Search - My 
Tickets" predefined search. But I don't find where this can be modified 
in the RT_Config.pm file. It seems to be defined in the initialdata file 
but modifying it there doesn't seem to generate the change on the RT 
homepage.

What do I need to do?

Thanks,
Mike




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