[rt-users] where the callback code are available ?

[SathiyaMoorthy SP]

Yeah, Ruslan pointed me to that URL.

But the information i find there was not useful with RT 4.0.1

The page explains about the RT 3.8.7 and availability of callback code at (
example )

/opt/rt3/local/html/Callbacks/MyCallbacks/Ticket/Display.html/Initial


But this directory Callbacks is not available under '/opt/rt4/local/html'

So i searched the whole directory tree, and ( used find ) even no file is
available with any callback name. Grepped - And no file also has content
with that name ( no definition for callbacks I searched, but found some
other files which are only calling this callback - not definition )

Kindly let me know where can I find the definition of this callback in RT
4.0.1 ?

Thanks
Moorthy



On Wed, Aug 24, 2011 at 10:17 PM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Wed, Aug 24, 2011 at 09:41:36PM +0100, SathiyaMoorthy SP wrote:
> >    Hi,
> >    Where does these callbacks code are available ?
> >    % $m->callback(CallbackName => 'BeforeActionList', ARGSRef => \%ARGS,
> Ticket => $Ticket);
> >    To understand how does this works, I was trying to find out where does
> the BeforeActionList
> >    resides ? But unable to find it in the entire RT4 installation base ?
> Can somebody pls help me
> >    ?
> >    Tried the following to find out, where / what ?
> >    1. by MasonX::Profiler ( came to know by the reply for my another
> question ) -- but no success
> >    with it also.
> >    2. find /opt/rt4 -iname '*beforeactionlist*' # no output
> >    3. find /opt/rt4 -type f | xargs grep -i 'BeforeActionList' # all are
> same kind of callbacks !
> >    no code/definition...
> >    I tried to find out the other callback codes, those are all also not
> available ! Any pointers
> >    / help is highly appreciated ..
>
> I believe Ruslan pointed you to
> http://requesttracker.wikia.com/wiki/Customizing
> which covers Callbacks
>
> -kevin
>
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