[rt-users] Migrating to RT4 with external auth

Kevin Falcone falcone at bestpractical.com
Fri Aug 26 18:17:02 EDT 2011


On Fri, Aug 26, 2011 at 03:12:54PM -0700, Yan Seiner wrote:
> 
> On Fri, August 26, 2011 3:00 pm, Kevin Falcone wrote:
> >
> > You might be able to convince LDAPImport to look users up by the email
> > address in AD and correct the username.  Otherwise you're probably
> > looking at a one off script.  The one off is probably simpler.
> 
> Is it as simple as changing the username in 3.8.10 before import?  I don't
> have that many users ATM and I could change that easily enough.

If you have a small number of users, then yes, click in the UI.
Since you were looking for solutions, I assumed you had enough users
to make that painful.

-kevin
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