[rt-users] User with no WatchAsAdminCc right was added as AdminCc

Kevin Falcone falcone at bestpractical.com
Mon Dec 19 13:01:42 EST 2011


On Fri, Dec 16, 2011 at 05:24:41PM +0100, Gerard FENELON wrote:
>    Hi
> 
>    One of my privileged users A was able to add another user B as AdminCc
>    even though that second User B does not have the WatchAsAdminCc right as far as I can make
>    out.

That right only affects your ability to add yourself as an AdminCc
User A has ModifyTicket, they can add anyone they want as an AdminCc.

-kevin

>    User B is not privileged.
>    User B does not have any rights for that Queue in Admin/Queues/UserRights.html
> 
>    User B belongs to only one group C directly.
>    Group C is not included in any other.
>    Group C does not have any rights in Admin/Groups/GroupRights.html
>    Group C does not have any rights for that Queue in Admin/Queues/GroupRights.html
> 
>    The WatchAsAdminCc right on that queue is only given to User-defined groups to which User B
>    does not belong either directly or indirectly.
> 
>    If I look at the RightsMatrix for User B, he does not have WatchAsAdminCc right on any queue.
>    If I look at the RightsMatrix for Group C, it does not have WatchAsAdminCc right on any queue.
> 
>    User A has the following rights on that queue C
> 
>      * CommentOnTicket
>      * CreateTicket
>      * ModifyTicket
>      * OwnTicket
>      * ReplyToTicket
>      * SeeQueue
>      * ShowACL
>      * ShowOutgoingEmail
>      * ShowTicket
>      * ShowTicketComments
>      * StealTicket
>      * TakeTicket
>      * Watch
>      * WatchAsAdminCc
> 
>    Any ideas where I might have messed up ?
> 
>    Gerard

> --------
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> * Boston ? March 5 & 6, 2012

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