[rt-users] why my rt4 loop create new ticket or reply ticket from the same email

[Kevin Falcone]

On Tue, Dec 20, 2011 at 01:02:02AM +0800, nectar wrote:
> Christonph,
> 
> Thanks for you reply. But I do not know how to test, tried to test
> rt-mailgate, get blow information.
> 
> # echo tr-lai |/opt/rt4/bin/rt-mailgate --queue sales --action

tr-lai is not a valid mail message, so this will never work.
You must write a simple valid email to test with using cat or <

From: your at email.com
Subject: test

body

-kevin

> correspond --url https://domain/rt --debug
> /opt/rt4/bin/rt-mailgate: temp file is '/tmp/SjjXGauJZ7/SzAAaaBYHJ'
> /opt/rt4/bin/rt-mailgate: connecting to
> https://domain/rt/REST/1.0/NoAuth/mail-gateway
> An Error Occurred
> =================
> 
> 500 read failed:
> 
> /opt/rt4/bin/rt-mailgate: undefined server error
> 
> --
> LiuJia
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012
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