[rt-users] Unexpected "CC" stuff in 4.0.4

[Jeff Blaine]

On 12/30/2011 4:29 PM, Ruslan Zakirov wrote:
> Hi,
>
> You use "one time recipients" box that RT presents on reply page,
> right? As question mentions
> it's one time thing for particular reply.

Nope.  I don't check any of those.  The addresses show
as selectable checkboxes for 'adding'.  I don't touch
them.

I enter "foo" as new ticket info.  I submit.

All of these NON CC people get the correspondence email
from RT saying "foo"

> On Sat, Dec 31, 2011 at 01:23, Jeff Blaine<jblaine at kickflop.net>  wrote:
>>> Then it's not RT started Ccing that third party person, but most
>>> probably people pick him on reply. RT saves emails it sends out, you
>>> can view it and from headers figure out what happened.
>>>
>>> May be somebody added him as Cc and then removed from Cc.
>>
>>
>> I'm doing all the testing.  This is not some random weird
>> message from someone.
>>
>> I made a new ticket to our-rt at our-rt-host.our.org with NO
>> CCs.
>>
>> I got the autoreply.
>>
>> I used email to reply to it, and ADDED a CC of foo at bar.com
>> in my mail program.
>>
>> RT then shows:
>> ==============================================================
>>
>>                                Current watchers
>>
>>                                    Requestors:
>>                                        Blaine, Charles J.
>>
>>
>>                                    Cc:
>>                                        none
>>
>>   Add new watchers
>>   Type             Email
>>   [-        ]      [ foo at bar.com ]<------ THIS SHOWS UP
>>   [-        ]      [             ]
>>   [-        ]      [             ]
>>
>> ==============================================================
>>
>> I can reproduce this scenario at will.
>
>
>