[rt-users] Migration RT 3.6.3 to 3.8.8

[Obando, David DE - EV]

Hi,

maybe my first posting was mistakable.
I imported the old database and setup the new system without any problems.

Because the 3.6.3 system data (which still is the productive system) changes every day I wanted to dump the data again into the new system without loosing my customizations. What is the best way to do this?

Regards,
David

-----Ursprüngliche Nachricht-----
Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Kevin Falcone
Gesendet: Dienstag, 1. Februar 2011 13:02
An: rt-users at lists.bestpractical.com
Betreff: Re: [rt-users] Migration RT 3.6.3 to 3.8.8

On Tue, Feb 01, 2011 at 09:52:49AM +0100, Obando, David DE - EV wrote:
>    Hi all,
> 
>    I'm about to migrate an old RT 3.6.3 system on a new (virtual) machine with version 3.8.8.
> 
>    I imported the old database (MySQL) and run the upgrade-schema-Script, no problem with that.
>    After setting up the new system I imported another dump from the old (still in use) system.
>    All my customizations (RT at a glance, scrips, templates, queues) have been overwritten.
> 
>    Is there a RT way to kind of import a database without overwriting the customizations? Is it
>    possible to only import certain tables?

It sounds like you ran the 3.8 initialize step on top of your old data.  You want to bring your database over, import it and run the rt-setup-database upgrade step (along with everything in
UPGRADING.mysql)

-kevin