[rt-users] Show RealName in Query Results?

Bryan Thoren bthoren at gmail.com
Fri Feb 4 05:36:46 EST 2011


I'm running RT 3.8.8 on Ubuntu Server 10.10.  Everything runs great.

I need a way to display the ticket owner's RealName in query results instead
of the short, login Name.  In our system, the login name is a cryptic
collection of letters and numbers.  Using the user's real name will make the
search results much easier to read and work with.

Thanks for your help!

--Bryan Thoren
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