[rt-users] question about Best Practical's RT site

[Kevin Falcone]

On Tue, Feb 08, 2011 at 02:55:11PM -0500, Mathieu Longtin wrote:
>    Looking at [1]issues.bestpractical.com, I noticed that for release tracking, you make a
>    release ticket, and that ticket depends on all open issues for that release.
> 
>    I tried working like that here but I find it very cumbersome to use the link page and remember
>    the ticket number for each release we have.
> 
>    Do you have a custom UI shortcut to make a ticket part of a release?

I use a saved search on a dashboard to review open and unlinked
tickets that has a "link to 4.0.0" link that was added using a custom
Format based on the Take links you see in '10 newest unowned tickets'

I believe the guest user can see the RT dashboard.

-kevin
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