[rt-users] Default auto-refresh interval

Michael Brown mbrown at fensystems.co.uk
Wed Feb 9 16:14:26 EST 2011


On Wednesday 09 Feb 2011 14:23:23 Kevin Falcone wrote:
> On Wed, Feb 09, 2011 at 01:37:17PM +0000, Michael Brown wrote:
> > I had a customer request to set the default home page refresh interval to
> > 2 minutes for all users.  I found several suggestions that essentially
> > involved modifying the code (e.g. by creating a local version of
> > Elements/Login or Elements/Refresh), but wanted to avoid code
> > customisations if at all possible.
> >
> > I found that I could make this work using mod_rewrite, without having to
> > touch the RT code:
> >
> >   RewriteEngine On
> >   RewriteRule ^/$ /?HomeRefreshInterval=120 [L,PT,QSA]
> >
> > (note that this is with RT in the root directory of a virtual host;
> > modify the "^/$" portion as necessary for other locations).
> >
> > Posting this message for the record, to save someone else the time it
> > took me to figure this out.
> 
> I'm not sure How this is better than using the documented config variable
> $HomePageRefreshInterval which is also available on a per-user basis.

Doesn't show up in any file my (pre-packaged) version of RT 3.8.1:

  grep -i HomePageRefreshInterval `rpm -ql rt`

nor in a search of the RT wiki.

I assume it's a relatively new setting that isn't yet documented?

Michael



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