[rt-users] rt-mailgate not working

[Simon Gao]

Hi,

I am testing a new RT 3.8.9 server. rt-mailgate does not work.

Running rt-mailgate manually generated following:
$ echo "test" | /opt/rt3/bin/rt-mailgate --queue general --action correspond
--url http://rt.example.com/ --debug
/opt/rt3/bin/rt-mailgate: temp file is '/tmp/GViVd10Ltg'
/opt/rt3/bin/rt-mailgate: connecting to
http://rt.example.com//REST/1.0/NoAuth/mail-gateway
An Error Occurred
=================

302 Found

/opt/rt3/bin/rt-mailgate: undefined server error


In rt.log file, I have following errors:
[Fri Feb 18 23:34:34 2011] [warning]: [Mason] Cannot resolve file to
component: /opt/rt3/error/HTTP_UNAUTHORIZED.html.var (is file outside
component root?) at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 852.
(/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:852)
[Fri Feb 18 23:34:34 2011] [warning]: [Mason] Cannot resolve file to
component: /opt/rt3/error/HTTP_UNAUTHORIZED.html.var (is file outside
component root?) at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 852.
(/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:852)

/opt/rt3/error/HTTP_UNAUTHORIZED.html.var exists in root path for rt3.

Any suggestion on how to solve this problem?

Simon
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