[rt-users] rt 3.8.9 on ubuntu 8.04 - login problem

[nrtusern]

Dear friends. 

I am setting up a rt 3.8.9 on Ubuntu 8.04 

after successfully installed rt and start the apache2 by reading the README,
i met the following 2 problems: 

1. the display speed of the main page is very slow, it may take 1 minute to
open the login screen. 
2. username "root" and the password "password" doesn't work, I always get
the "http://noauth/Login.html" 

I try to reset the root password, but doesn't work for me by: 

------------------------------------------------------------------------------------------------- 

perl -I/opt/rt3/local/lib -I/opt/rt3/lib \ 
    -MRT -MRT::User \ 
    -e'RT::LoadConfig();RT::Init(); my $u = RT::User->new($RT::SystemUser);
$u->Load("root"); $u->SetPassword("secret")' 

-------------------------------------------------------------------------------------------------- 

So I guess something wrong with my configuration, can someone give me some
suggestion? 

the site configration is: 

----------------------------------------------------- 
Set($rtname, "kk"); 
Set($Organization, "rt.kk.org"); 
Set($Timezone, 'US/Pacific'); 
Set($WebBaseURL, "http://rt.kk.org"); 
Set($WebPath, "/"); 
Set($CorrespondAddress, 'correspond at kk.org'); 
Set($CommentAddress, 'comment at kk.org'); 
Set($SendmailPath, "/usr/lib/sendmail"); 
Set($OwnerEmail, "admin at example.com"); 
---------------------------------------------------- 

and the apache configuration is: 

----------------------------------------------------- 
    <VirtualHost *> 
       ServerName rt.example.com 
       DocumentRoot /opt/rt3/share/html 
       AddDefaultCharset UTF-8 
       PerlModule Apache::DBI 
       PerlRequire /opt/rt3/bin/webmux.pl 

       <Location /> 
           SetHandler perl-script 
           PerlHandler RT::Mason 
       </Location> 

    </VirtualHost> 

------------------------------------------------------ 

here is the warning information from apache2 

------------------------------------------------------------------------------------- 
[warning]: We opened /dev/null to protect FD #1, but descriptor #1 is
already occupied at /opt/rt3/bin/webmux.pl line 78.
(/opt/rt3/bin/webmux.pl:78) 
------------------------------------------------------------------------------------- 

No more other error information.....

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