[rt-users] RT 3.8.9 - "Subject Tag" field often blank

[Joanne Keown]

Hi keven,
Is 3.8.10 released for upgrade?

Jo

Jo Keown, MBusAdmin(Mgt), PNA
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Colorado Group Ltd 
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Email: joanne.keown at coloradogroup.com.au


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-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Wednesday, 23 February 2011 3:46 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT 3.8.9 - "Subject Tag" field often blank

On Tue, Feb 22, 2011 at 05:42:33PM +0100, Emmanuel Lacour wrote:
> On Tue, Feb 22, 2011 at 07:54:14AM +0200, Jason Doller wrote:
> > Hi Everyone
> > 
> > When editing a queue I often find the "Subject Tag" field blank.  
> > The emails vacillate between what the value should be, and what the 
> > default is, but I am unsure whether I do anything to cause the 
> > inconsistency.
> > 
> 
> I can just add that I see this also on 3.8.8 with MySQL at least.
> 
> Using a script to get/set SubjectTag works correctly, but not with UI.

This should be fixed in 6a57e9d6ce74e1d9ae991ca4399b2c73a6845d8b
We thought it was committed to 3.8 and merged forward, but it turns out that it was committed to 4.0 and never cherry picked back.

You should be able to apply that patch manually, or it will be include in 3.8.10

-kevin