[rt-users] rt 3.8.9 on ubuntu 8.04 - login problem

nrtusern jiafang at vip.qq.com
Wed Feb 23 07:18:32 EST 2011


Hello

from the dpkg --list, i see the mod_perl2 is:

root at yycat:~# dpkg --list | grep mod-perl
ii  libapache2-mod-perl2                  2.0.3-2ubuntu2             
Integration of perl with the Apache2 web ser



nrtusern wrote:
> 
> Dear friends. 
> 
> I am setting up a rt 3.8.9 on Ubuntu 8.04 
> 
> after successfully installed rt and start the apache2 by reading the
> README, i met the following 2 problems: 
> 
> 1. the display speed of the main page is very slow, it may take 1 minute
> to open the login screen. 
> 2. username "root" and the password "password" doesn't work, I always get
> the "http://noauth/Login.html" 
> 
> I try to reset the root password, but doesn't work for me by: 
> 
> ------------------------------------------------------------------------------------------------- 
> 
> perl -I/opt/rt3/local/lib -I/opt/rt3/lib \ 
>     -MRT -MRT::User \ 
>     -e'RT::LoadConfig();RT::Init(); my $u =
> RT::User->new($RT::SystemUser); $u->Load("root");
> $u->SetPassword("secret")' 
> 
> -------------------------------------------------------------------------------------------------- 
> 
> So I guess something wrong with my configuration, can someone give me some
> suggestion? 
> 
> the site configration is: 
> 
> ----------------------------------------------------- 
> Set($rtname, "kk"); 
> Set($Organization, "rt.kk.org"); 
> Set($Timezone, 'US/Pacific'); 
> Set($WebBaseURL, "http://rt.kk.org"); 
> Set($WebPath, "/"); 
> Set($CorrespondAddress, 'correspond at kk.org'); 
> Set($CommentAddress, 'comment at kk.org'); 
> Set($SendmailPath, "/usr/lib/sendmail"); 
> Set($OwnerEmail, "admin at example.com"); 
> ---------------------------------------------------- 
> 
> and the apache configuration is: 
> 
> ----------------------------------------------------- 
>     <VirtualHost *> 
>        ServerName rt.example.com 
>        DocumentRoot /opt/rt3/share/html 
>        AddDefaultCharset UTF-8 
>        PerlModule Apache::DBI 
>        PerlRequire /opt/rt3/bin/webmux.pl 
> 
>        <Location /> 
>            SetHandler perl-script 
>            PerlHandler RT::Mason 
>        </Location> 
> 
>     </VirtualHost> 
> 
> ------------------------------------------------------ 
> 
> here is the warning information from apache2 
> 
> ------------------------------------------------------------------------------------- 
> [warning]: We opened /dev/null to protect FD #1, but descriptor #1 is
> already occupied at /opt/rt3/bin/webmux.pl line 78.
> (/opt/rt3/bin/webmux.pl:78) 
> ------------------------------------------------------------------------------------- 
> 
> No more other error information.....
> 
> 

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