[rt-users] Comments get posted twice due to Jumbo interface

Kevin Falcone falcone at bestpractical.com
Thu Feb 24 10:20:09 EST 2011


On Thu, Feb 24, 2011 at 02:44:47PM +0100, Gerard FENELON wrote:
>    Hi
> 
>    one of my user reported the following issue :
> 
>  When I make changes to an RT using "Jumbo",
>  then after I hit save changes the Jumbo page is presented again.
>  This is okay.
> 
>  The problem is that the comment field is not cleared.
>  So if I make some unrelated change and forget to clear the comments myself,
>  they will get reposted.
> 
>    I am able to reproduce it and before diving into the code,
>    I would like to know whether it is a known issue, hopefully with a known solution ?
>    Or is there something wrong in my config (we are using 3.8.8) ?

If you can confirm this on 3.8.9, please file a bug in the bugtracker.

-kevin
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