[rt-users] MessageBoxIncludeSignature not work ?

Daniel Schwager Daniel.Schwager at dtnet.de
Thu Feb 24 17:01:07 EST 2011


Hi,

If i set MessageBoxIncludeSignature to 0, the signature
will still displayed while "reply" (respond action) to a ticket.

This is because rt-3.8.8/share/html/Ticket/Update.html
is written to ignore the config variable while processing
any "Respond" action. 

** rt-3.8.8/share/html/Ticket/Update.html
...
% my $IncludeSignature = 1;
% $IncludeSignature = 0 if $Action ne 'Respond' &&
!RT->Config->Get('MessageBoxIncludeSignatureOnComment');
<& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature =>
$IncludeSignature, %ARGS &>
...


Is this a Bug ? I thought MessageBoxIncludeSignature and 
MessageBoxIncludeSignatureOnComment relates to correspondence/comments 
updates.

Kind regards
Danny




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