[rt-users] How to create RT at a glance widget

Ruslan Zakirov ruz at bestpractical.com
Mon Feb 28 11:16:35 EST 2011


Have you seen SummaryByUser extension?

On Mon, Feb 28, 2011 at 2:33 AM, John Alberts <
John.Alberts at exlibrisgroup.com> wrote:

> I’m not sure what these are actually called.  I’m referring to the
> components that you can put on your RT at a glance page, such as saved
> searches, calendars.
>
> I would like to have a widget that shows the current number of owned
> tickets for users in a particular group, and the total number of open
> tickets.
>
> Is there any documentation or reference for me to follow for creating
> something like that?
>
>
>
> Thanks
>
>
>
> ----------
>
> John Alberts
>
> Cloud Optimization Engineer
>
> Ex Libris (USA) Inc.
> 1350 E. Touhy Ave.  Suite 200 East
> Des Plaines, IL 60018
>
>
>
> *Follow Ex Libris on Twitter: @exlibrisgroup<http://twitter.com/ExLibrisGroup>
> *
>
>
>



-- 
Best regards, Ruslan.
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