[rt-users] RT 4.0rc1 install error

[Odhiambo Washington]

You really have more problems not related to RT!
I'd be surprised if your Apache instance runs when you exclude RT
configuration from it. Does it??
First thing is you must have a running instance of Apache. Thereafter you
ensure that it meets RTs requirements in terms of either mod_perl.
I am afraid you have to follow that, though I must say I don't speak for RT
Team.


On Fri, Jan 7, 2011 at 1:04 AM, sebsua at gmail.com <sebsua at gmail.com> wrote:

> Thanks guys, i did the changes, and now apache starts fine but i cant
> access the RT Web.
>
> error.log says:
>
> [Thu Jan 06 18:56:42 2011] [error] (1)Operation not permitted:
> mod_mime_magic: can't read magic file /opt/rt4/conf/magic
> [Thu Jan 06 18:56:42 2011] [notice] Digest: generating secret for
> digest authentication ...
> [Thu Jan 06 18:56:42 2011] [notice] Digest: done
> [Thu Jan 06 18:56:42 2011] [notice] mod_python: Creating 4 session
> mutexes based on 256 max processes and 0 max threads.
> [Thu Jan 06 18:56:42 2011] [error] (2)No such file or directory: could
> not create /opt/rt4/run/httpd.pid
> [Thu Jan 06 18:56:42 2011] [error] httpd: could not log pid to file
> /opt/rt4/run/httpd.pid
>
>
> On Thu, Jan 6, 2011 at 6:36 PM, Kevin Falcone <falcone at bestpractical.com>
> wrote:
> > On Thu, Jan 06, 2011 at 06:32:02PM -0300, sebsua at gmail.com wrote:
> >> Hello, I'm installing a 4.0rc1 instance for test purposes.
> >>
> >> All steps when fine but when restarting apache i get this error:
> >> "Can't locate /opt/rt4/bin/webmux.pl in @INC (@INC contains:
> >> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
> >> /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi"
> >>
> >> My apache setup is this (same as running 3.6:
> >
> > Please have a look through the README when upgrading.
> > It points to the new deployment documentation.  That is not a valid
> > apache config for 4.0.
> >
> > -kevin
> >
> >> <VirtualHost *:80>
> >> DocumentRoot /opt/rt4/share/html
> >> ErrorLog logs/rt
> >>    PerlRequire /opt/rt4/bin/webmux.pl
> >>    <Location /NoAuth/images>
> >>        SetHandler default
> >>    </Location>
> >>    <Directory /opt/rt4/share/html>
> >>        Order allow,deny
> >>        Allow from all
> >>        SetHandler perl-script
> >>        PerlResponseHandler RT::Mason
> >>    </Directory>
> >> </VirtualHost>
> >>
> >> Thanks!
> >> Seb.-
> >
>



-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Damn!!
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