[rt-users] Untouched Tickets

[Jason Ledford]

I am looking for a way to search for untouched tickets that are not new but untouched for a specified amount of time?  I found this http://www.gossamer-threads.com/lists/rt/users/42582?search_string=untouched;#42582 but it looks more like taking action and also using rt-cron.  I am just looking to make a search.

Any help is appreciated.

Jason Ledford
Systems Analyst
The Biltmore Company<http://www.biltmore.com/>
One North Pack Square
Asheville, NC 28801
(828) 225-6127

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