[rt-users] RT 3.8.8 on CentOS 5.5 slows down/hangs

naresh at hewittandmay.com naresh at hewittandmay.com
Sat Jan 8 07:02:47 EST 2011


We have the same problem

Fedora 9
Mysql
Apache http
mod_perl2

Everynight a cron restarts htppd and this keeps RT reasonably fast. 

If we restart httpd anytime during the day it is ultra fast until a few hours later. 

Naresh

------------------

-----Original Message-----
From: "Eric Dropps" <edropps at itasoftware.com>
Sender: rt-users-bounces at lists.bestpractical.com
Date: Sat, 8 Jan 2011 03:54:21 
To: <gregory at accesskenya.com>; 'rt-users'<rt-users at lists.bestpractical.com>
Subject: Re: [rt-users] RT 3.8.8 on CentOS 5.5 slows down/hangs

Are you using fastcgi?  If so, I highly recommend a regular cron job to 
restart apache.  We've found that fcgi will always make RT slower over time 
on CentOS (once of many reasons we're moving away from that platform)

Hope that helps,

Eric Dropps
Systems Engineer
ITA Software, Inc.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com 
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Gregory 
Greafers
Sent: Saturday, January 08, 2011 3:47 AM
To: rt-users
Subject: [rt-users] RT 3.8.8 on CentOS 5.5 slows down/hangs

Hullo RT Community,
I finally have my RT 3.8.8 running on CentOS 5.5. It works fine but usually 
slows down at some point, whereby the RT page take long to load, even on 
refresh. This forces me to restart my Apache web server service for it to 
respond fast enough. I have done this like 4 times now.

I thought our local DNS was slow in name resolution, so I tried accessing 
the RT page using its IP but nothing changes.

Any ideas on where I could start troubleshooting? I need to pinpoint what 
exactly slows it at some random point, say in the evening or midmorning.

--
Regards,

Gregory Okoth
NOC Engineer

Email:noc at accesskenya.com
Tel:  (254 20) 360 0908
Fax: (254 20)(254 20) 360 0001








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