[rt-users] ExternalAuth help needed

Wes Modes wmodes at ucsc.edu
Mon Jan 10 21:03:37 EST 2011


I am using ExternalAuth to connect RT3.8.8 to LDAP.

Detailed documentation seems to be woefully absent, and I've scoured the
web and tried the dozens of conflicting suggestions, so I'm turning to
y'all.

Here's the error I get:

    [Tue Jan 11 01:41:56 2011] [critical]:
    RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind:
    LDAP_INVALID_DN_SYNTAX 34
    (/usr/local/rt/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:467)


Here's the LDAP section from my RT_Authen-ExternalAuth.pm

        'My_LDAP'       =>  {  
            ## GENERIC SECTION
            # The type of service (db/ldap/cookie)
            'type'                      =>  'ldap',
            # The server hosting the service
            'server'                    =>  'dir1.library.ucsc.edu',
            ## SERVICE-SPECIFIC SECTION
            # If you can bind to your LDAP server anonymously you should
            # remove the user and pass config lines, otherwise specify
    them here:
            #
            # The username RT should use to connect to the LDAP server
            'user'                      =>  'cn=admin,dc=ucsc,dc=edu',
            # The password RT should use to connect to the LDAP server
            'pass'                    =>  'PASSWORD',
            #
            # The LDAP search base
            'base'                      =>  'ou=people,dc=ucsc,dc=edu',
            #
            # ALL FILTERS MUST BE VALID LDAP FILTERS ENCASED IN PARENTHESES!
            # YOU **MUST** SPECIFY A filter AND A d_filter!!
            #
            # The filter to use to match RT-Users
            'filter'                    =>  '(objectClass=person)',
            # A catch-all example filter: '(objectClass=*)'
            #
            # The filter that will only match disabled users
            'd_filter'                  =>  '(objectClass=FooBarBaz)',
            # A catch-none example d_filter: '(objectClass=FooBarBaz)'
            #
            # Should we try to use TLS to encrypt connections?
            'tls'                       =>  0,
            # SSL Version to provide to Net::SSLeay *if* using SSL
            'ssl_version'               =>  3,
            # What other args should I pass to Net::LDAP->new($host, at args)?
            'net_ldap_args'             => [    version =>  3   ],
            # Does authentication depend on group membership? What group
    name?
            'group'                     =>  'staff',
            # What is the attribute for the group object that determines
    membership?
            'group_attr'                =>  'ou=group,dc=ucsc,dc=edu',
            ## RT ATTRIBUTE MATCHING SECTION
            # The list of RT attributes that uniquely identify a user

            # This example shows what you *can* specify.. I recommend
    reducing this

            # to just the Name and EmailAddress to save encountering
    problems later.
            'attr_match_list'           => [    'Name',
                                                'EmailAddress',
                                            ],
            # The mapping of RT attributes on to LDAP attributes
            'attr_map'                  =>  {   'Name' => 'uid',
                                                'EmailAddress' => 'mail',
                                                'RealName' => 'cn',
                                                'ExternalAuthId' => 'uid',
                                                'Gecos' => 'gecos',
                                                'WorkPhone' =>
    'telephoneNumber',
                                            }

        },


What more do you need to know to help me get this working?

Wes

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