[rt-users] Communicate a message to web UI from inside Scrip?

[Jeff Blaine]

Yup, sorry, I forgot to mention that.  Doesn't help :/

rm -rf /rt/var/mason_data/obj/*

On 1/11/2011 9:57 AM, Lander, Scott wrote:
> Just curious - did you at any time clear the mason cache?
>
> http://requesttracker.wikia.come/wiki/CleanMasonCache
>
> When you change anything in local/html, you have to clear the cache to see the changes
>
>
> Scott
>
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jeff Blaine
> Sent: Monday, January 10, 2011 4:59 PM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Communicate a message to web UI from inside Scrip?
>
> Still no luck.  Can anyone suggest how I might debug why
> this isn't working?  I'm begging at this point :)  Here's
> the most complete picture I can paint for you right now:
>
> The following entire directory structure is set "drwxr-xr-x"
>
> /rt/local/
>          |-- html/
>               |---- Callbacks/
>                        |---- MyCallbacks/
>                                    |----- Ticket/
>                                              |-- Display.html/
>
> # pwd
> /rt/local/html/Callbacks/MyCallbacks/Ticket/Display.html
> # ls -l BeforeDisplay
> -rw-r--r-- 1 rt root 668 Jan  6 22:19 BeforeDisplay
> #
> # cat BeforeDisplay
> <%INIT>
> $RT::Logger->crit("In Display.html/BeforeDisplay\n");
> return 1;
> </%INIT>
> <%ARGS>
> $Actions =>  []
> </%ARGS>
> #
>
> # /etc/init.d/rtsrv1dev-httpd restart
> Stopping httpd: httpd
> Starting httpd:  httpd
> #
>
> Login to site.  Here you can see that various calls to RT::Logger
> *do* log to /var/log/messages
>
>       Jan 10 16:26:25 rtdev1 RT: Successful login for jblaine from
>       xx.xx.5.133 (/rt/bin/../lib/RT/Interface/Web.pm:430)
>
> View ticket, resolve ticket, again proof that logging can happen:
>
>       Jan 10 16:27:11 rtdev1 RT: Apache2::RequestIO::rflush: (103)
>       Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8
>       /HTML/Mason/ApacheHandler.pm line 1020 (/rt/bin/webmux.pl:168)
>
> Re-open ticket, resolve ticket, view ticket over and over...
>
>       [ nothing ]
>
> If I then add the following to the callback code (inside
> the INIT block), nothing is ever written out to /tmp/jblaine.txt:
>
>       open (GRRR, '>>/tmp/jblaine.txt');
>       print GRRR "HELLO?\n";
>       close (GRRR);
>
> So the code is never even getting executed.
>
> If I then 'cp BeforeDisplay BeforeActionList' and also
> 'cp BeforeDisplay BeforeShowSummary' to create two more
> callback tests, in order to prove that it's not just the
> callback for BeforeDisplay that is broken ... those do
> not work *either* (after a server restart of course).
>
> On 1/7/2011 10:03 AM, Jeff Blaine wrote:
>> On 1/7/2011 9:56 AM, Kevin Falcone wrote:
>>> On Thu, Jan 06, 2011 at 10:16:55PM -0500, Jeff Blaine wrote:
>>>> # ls -l BeforeDisplay
>>>> -rw-r--r-- 1 rt root 689 Jan 6 22:06 BeforeDisplay
>>>
>>> Can your web user read this file?
>>
>> Every directory from (and including) /rt/local downward
>> is world readable and executable/traversable.
>>
>> The file, as above, is world readable.
>>
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