[rt-users] installation of RT-Extension-SLA-0.03

Gary Bristol gary at cweeksassociates.com
Wed Jan 12 22:35:41 EST 2011


I am having problems with getting RT to start again aftter installing The
SLA 0.03 extension.

I get the following error in the Web Logs.

[error] Require of RT::Condition::SLA_RequireDefault failed.\nCan't locate
RT/Condition/SLA_RequireDefault.pm in @INC (@INC contains:
/usr/local/lib/rt3/lib /usr/local/lib/rt3/plugins/RT-FM/lib
/usr/local/lib/rt3/plugins/RT-IR/lib
/usr/local/lib/rt3/plugins/RT-Extension-JSGantt/lib /usr/share/perl5
/usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5
/usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi
/usr/local/lib/perl5/site_perl/5.10.0
/usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi
/usr/lib/perl5/vendor_perl /usr/lib/perl5/site_perl . /etc/httpd) at (eval
2651) line 2.\n\nCompilation failed in require at (eval 2) line 1.\n

I can't seem to find where the path to the SLA_RequireDefault.pm needs to be
added so that RT will start.

Base OS is Fedora Core 14, web server Build
RT 3.8.8 installed via YUM
Mysqld installed via YUM
RTFM 2.4.2 installed
RT-IR 2.4.2 installed
RT-Authen-ExternalAuth-0.08 installed
RT-Action-NotifyGroup-0.02 installed
bestpractical-rt-extension-jsgantt0d1cacc1 installed

Gary L. Bristol
CISSP, CRISC, RHCE
405-623-9503
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