[rt-users] External users unable to create tickets since ExternalAuth activated

Nicôle Layne-Balram nlayne at telebarbados.com
Mon Jan 17 21:11:46 EST 2011


Hi Kevin,

I was not seeing your replies through the user's e-mail digest. It's only when I logged into the gossamer-threads that I saw them. So, sorry if you thought I was ignoring or not accepting your answer.

I was specifically looking at the RT_SiteConfig file and did not go through the ExternalAuth config line for line.

This line did the trick:
Set($AutoCreateNonExternalUsers, 1);

Thanks again for responding.



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