[rt-users] Editing comments

Chris Hall hiro24 at gmail.com
Fri Jan 21 13:30:25 EST 2011


Is there a way to edit comments?  Problem arose when a helpdesk guy here
apparently copy and pasted into the comment block of a ticket, and it
grabbed a bunch of "bonus code".  Now the comments for that ticket
read: Message
body not shown because it is too large.  He knows not to do that now, but
I'm sure this will come up again, and I'd like to salvage this ticket, and
any further comments seem to display the error above as well.  Is there an
easy way to go in and edit the comments, to remove the extra junk that got
put in it?
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