[rt-users] Change string with callback possible?

[Emmanuel Lacour]

On Tue, Jan 11, 2011 at 05:12:58PM -0600, John Alberts wrote:
> I would like to change the default string about the content box when
> creating a ticket depending on the queue name.  The current text is
> 'Describe the issue below' and I'd like to change it to be something
> more queue specific.  I figured I might be able to do this with a
> callback, but I'm not sure how to do it.
> 

You cannot do this with a callback, you have to patch the template
share/html/Ticket/Create.html and share/html/SelfService/Create.html if
needed.