[rt-users] new status not available

Björn Schulz bjoern.schulz at desy.de
Fri Jan 28 07:58:52 EST 2011


Hi all,

my rt is a rt3.8.7

I've a problem with a new status.
I've implement two new status
'certified' and 'not_certified'

RT_Siteconfig:
...
Set(@ActiveStatus, qw(new open stalled));
Set(@InactiveStatus, qw(certified not_certified resolved closed rejected
deleted));
...

I can change the status of a ticket to 'certified'
but not to 'not_certified'.

Error message:
Ticket 6073: Illegal value for Status

Any help is appreciated.

Cheers,
  Björn



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