[rt-users] rt4, centos, and fastcgi

[James Moseley]

You don't need both an RT4 and a fcgid conf file.  Paste exactly what I put
in my previous reply (correcting for obvious path differences) into, say, a
file named rt.conf and then rename your current RT-associated config files
to something like rt4.conf.old and fcgid.conf.old then restart.

Let's try to get it to work outside of a virtual host first then let's
examine the errors.

You should also set the following (or something like it) in your site config
file.

Set($WebPath , "/rt");
Set($WebBaseURL , "https://<actual server name>");
Set($WebImagesURL , $WebPath . "/NoAuth/images/");

Once you get this working, then you can try mucking around with a virtual
host.

Note, that I'm also running /opt/rt3/bin/mason_handler.fcgi vs.
sbin/rt-server.fcgi.

Obviously, I'm still running RT3 and I haven't read the documentation about
fast CGI use under RT4.

On Fri, Jul 1, 2011 at 2:08 PM, John Alberts <John.Alberts at exlibrisgroup.com
> wrote:

>   I gave it another try using fcgid and now I have errors about running it
> being configured to run on the wrong port, which makes no sense.
>
>  Here is the apache error log
>  [Fri Jul 01 13:58:24 2011] [warn] module fcgid_module is already loaded,
> skipping
> [Fri Jul 01 13:58:24 2011] [notice] Digest: generating secret for digest
> authentication ...
> [Fri Jul 01 13:58:24 2011] [notice] Digest: done
> [Fri Jul 01 13:58:24 2011] [notice] Apache/2.2.3 (CentOS) configured --
> resuming normal operations
> [Fri Jul 01 13:58:27 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27
> 2011] [warn]: The actual SERVER_PORT (80) does NOT match the configured
> WebPort (443). Perhaps you should Set($WebPort, 80); in RT_SiteConfig.pm,
> otherwise your internal links may be broken.
> (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1079)
> [Fri Jul 01 13:58:27 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27
> 2011] [warn]: The actual SERVER_NAME (aspdev.hosted.exlibrisgroup.com)
> does NOT match the configured WebDomain (helpdesk.hosted.exlibrisgroup.com).
> Perhaps you should Set($WebDomain, 'aspdev.hosted.exlibrisgroup.com'); in
> R
> [Fri Jul 01 13:58:31 2011] [warn] mod_fcgid: stderr: T_SiteConfig.pm,
> otherwise your internal links may be broken.
> (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1092)
> [Fri Jul 01 13:58:31 2011] [warn] mod_fcgid: stderr: [Fri Jul  1 18:58:27
> 2011] [warn]: The actual SCRIPT_NAME () does NOT match the configured
> WebPath (/rt4). Perhaps you should Set($WebPath, ''); in RT_SiteConfig.pm,
> otherwise your internal links may be broken.
> (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1097)
> [Fri Jul 01 13:59:04 2011] [notice] caught SIGTERM, shutting down
> [Fri Jul 01 13:59:04 2011] [notice] mod_fcgid: process
> /opt/rt4/sbin/rt-server.fcgi(22499) exit(shutting down), get stop signal 15
>
>  [Fri Jul 01 13:59:19 2011] [notice] Digest: generating secret for digest
> authentication ...
> [Fri Jul 01 13:59:19 2011] [notice] Digest: done
> [Fri Jul 01 13:59:20 2011] [notice] Apache/2.2.3 (CentOS) configured --
> resuming normal operations
>
>
>  You can see above, after I remove the rt4.conf file, apache works fine.
> Here is my fcgid configuration for RT.  When yum installed fcgid, it
> created a fcgid.conf file, so I'm showing that as well.
>
>  -=>>cat fcgid.conf
> # This is the Apache server configuration file for providing FastCGI
> support
> # through mod_fcgid
> #
> # Documentation is available at http://fastcgi.coremail.cn/doc.htm
>
>  LoadModule fcgid_module modules/mod_fcgid.so
>
>  # Use FastCGI to process .fcg .fcgi & .fpl scripts
> # Don't do this if mod_fastcgi is present, as it will try to do the same
> thing
> <IfModule !mod_fastcgi.c>
>     AddHandler fcgid-script fcg fcgi fpl
> </IfModule>
>
>  # Sane place to put sockets and shared memory file
> SocketPath /var/run/mod_fcgid
> SharememPath /var/run/mod_fcgid/fcgid_shm
> --- .:root at aspdev:. (/etc/httpd/conf.d)
> -=>>cat rt4.conf
> LoadModule fcgid_module modules/mod_fcgid.so
>
>  <VirtualHost helpdesk.hosted.exlibrisgroup.com>
>    ### Optional apache logs for RT
>    # Ensure that your log rotation scripts know about these files
>    # ErrorLog /opt/rt4/var/log/apache2.error
>    # TransferLog /opt/rt4/var/log/apache2.access
>    # LogLevel debug
>
>     AddDefaultCharset UTF-8
>
>     Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
>    ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/
>
>     DocumentRoot "/opt/rt4/share/html"
>    <Location /rt4>
>      Order allow,deny
>      Allow from all
>
>       Options +ExecCGI
>      AddHandler fcgid-script fcgi
>   </Location>
> </VirtualHost>
>
>
>  If I remove the rt4.conf file and restart the server, apache works fine
> and all of my other sites work just fine, even with ssl.
>
>
>
-- 
James Moseley
610-934-7307
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