[rt-users] RT error “Couldn't load user ''

Kevin Falcone falcone at bestpractical.com
Tue Jul 5 09:21:02 EDT 2011


> Although now I can't set the new user a password, but can make them
> privileged. The password sections asked for the root users current
> password and won't let me set one for the normal user!

In a standard RT4, there are 3 password fields
Current Users's password
New Password
Retype Password

You type your password in the first and then the user's password is
typed twice to avoid typos.

-kevin
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