[rt-users] New install of RT4 crashes Internet Explorer 8

[Kevin Falcone]

On Tue, Jul 05, 2011 at 12:56:16PM -0400, Christopher Lasater wrote:
> Unfortunately I experience the problem with my local RT4.0.1 but not
> the issues.bestpractical.com. So its more than just what version of IE
> you have. When changing the zoom level I can even get it to lock up
> before logging in. Do you have any config changes on the apache side
> for issues.bestpractical.com? mod_perl or fastcgi?

We're running a very vanilla mod_fastcgi setup, based on the
documentation we ship with RT.

> IE Version 8.0.7600.16385 both 32 and 64bit version
> Windows 7 x64

I'm on an older IE8 release, but with WinXP for my IE8 machine.
Unfortunately, my Win7 machines are already running IE9 for testing.

-kevin

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
> Sent: Tuesday, July 05, 2011 9:24 AM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8
> 
> On Mon, Jul 04, 2011 at 11:21:28AM +0100, Sean McDaid wrote:
> >    Hi, yes zooming also causes the same problem. When I turn off either scripting or CSS the
> >    problem disappears.
> >    I'm trying to figure out what IE is doing differently than Firefox/Chome.
> 
> Unfortunately, I'm unable to replicate this with IE8 on issues.bestpractical.com.  I can believe that IE has issues with zooming, but without being able to replicate it, it's hard to fix.
> 
> Can you tell us more about your specific version of IE and windows versions.  There are too many variables at play with IE
> 
> -kevin
> 
> 
> >    On Sat, Jul 2, 2011 at 2:11 PM, Christopher Lasater <[1]CLasater at taleo.com> wrote:
> > 
> >      Hey Sean,
> >      Does zooming make the problem worse or do we have different issues?
> >      -----Original Message-----
> >      From: [2]rt-users-bounces at lists.bestpractical.com
> >      [mailto:[3]rt-users-bounces at lists.bestpractical.com] On Behalf Of Christopher Lasater
> >      Sent: Friday, July 01, 2011 3:20 PM
> >      To: [4]rt-users at lists.bestpractical.com
> >      Subject: Re: [rt-users] New install of RT4 crashes Internet 
> > Explorer 8
> > 
> >      It sounds dumb, but I think the issues I related to zooming in. If I have no zoom at 100%
> >      everything works fine. The second I try to zoom its freezes and if I am at 115%, which was
> >      my default, then it freezes when I get into rt at a glance. I can zoom in and out like crazy
> >      in Firefox without experiencing any problems.
> >      -----Original Message-----
> >      From: [5]rt-users-bounces at lists.bestpractical.com
> >      [mailto:[6]rt-users-bounces at lists.bestpractical.com] On Behalf Of Christopher Lasater
> >      Sent: Friday, July 01, 2011 3:04 PM
> >      To: [7]rt-users at lists.bestpractical.com
> >      Subject: Re: [rt-users] New install of RT4 crashes Internet 
> > Explorer 8
> > 
> >      Mod_perl2, External Auth to an LDAP server, LDAP Importer. Not sure what else you would be
> >      interested in.
> > 
> >      Problem occurs with or without IE compatibility mode.
> > 
> >      <VirtualHost [8]server.example.com:80>
> > 
> >      AddDefaultCharset UTF-8
> > 
> >      DocumentRoot "/opt/rt4/share/html"
> >      <Location />
> >      Order allow,deny
> >      Allow from all
> > 
> >      SetHandler perl-script
> >      PerlResponseHandler Plack::Handler::Apache2
> >      PerlSetVar psgi_app /opt/rt4/sbin/rt-server
> >      </Location>
> >      <Perl>
> >      use Plack::Handler::Apache2;
> >      Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
> >      </Perl>
> >      </VirtualHost>
> > 
> >      Set( $rtname, '[9]server.example.com');
> >      Set ($WebPath , "");
> >      Set ($WebBaseUrl , "[10]server.example.com:80"); Set ($WebURL ,
> >      "[11]http://server.example.com/"); Set ($WebDomain, 
> > "[12]server.example.com");
> > 
> >      Obviosly I changed my servername to [13]server.example.com all 
> > FQDN

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> 
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