[rt-users] RT 3.8 to 4 update some issues

[john s.]

Hello People..


I tried to make an update from rt 3.8 to rt4 


Reading instructions through the readme till to point 6b

but the command /opt/rt4/sbin/rt-setup-database \
              --prompt-for-dba-password --action upgrade

doesn't work properly ......

her is the complete  output: http://pastebin.com/DwnjXrvZ

i think it has sth to be with this : 

error]: Couldn't get principal for an empty user
(/opt/rt4/sbin/../lib/RT/User.pm:1104)
Couldn't finish 'upgrade' step.

ERROR: One of initial functions failed: Can't call method "Id" on an
undefined value at /opt/rt4/sbin/../lib/RT/ACL.pm line 227, <> line 1.

best regards john s. 

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