[rt-users] Can't call method "HasRight"

Kevin Falcone falcone at bestpractical.com
Tue Jul 12 22:19:06 EDT 2011


On Tue, Jul 12, 2011 at 10:08:14PM -0400, Jeff Blaine wrote:
> 
> 
> On 7/12/2011 9:44 PM, Kevin Falcone wrote:
> >On Tue, Jul 12, 2011 at 08:43:17PM -0400, Jeff Blaine wrote:
> >>On 7/12/2011 7:30 PM, Thomas Sibley wrote:
> >>>On 07/12/2011 06:09 PM, Jeff Blaine wrote:
> >>>>I suspect that as well, but it took me ~3 hours to
> >>>>get this far and I'm trying to get past it somehow
> >>>>instead of trying to figure out a completely different
> >>>>plan of attack and starting over :(
> >>
> >>I appreciate the replies, everyone.  I'm far from a DB guy,
> >>so there's zero guarantee I've done anything right, but I
> >>did what seemed to make sense to me.  You can point and
> >>laugh at me if you'd like :)  I realize this is pretty
> >>out of scope for standard rt-users list fare.
> >>
> >>>Did you drop the relevant fresh tables that you then loaded data into
> >>>after make initdb?
> >>
> >>No.  I deleted the data from them.
> >>
> >
> >What tables did you delete? You appear to have removed much more than
> >just ticket data. Not having principal, group, groupmember or
> >cachedgroupmembers data is going to cause failures.
> 
> I deleted, on the new development server, only
> tables I was importing from the production server.
> 
> I brought everything EXCEPT the sessions, attachments,
> transactions, and tickets tables over from production
> to development.
> 
> """
> I copied these dump files over to the development server.
> 
> I edited each one and commented out the CREATE TABLE,
> INDEX, and ALTER TABLE...ADD CONSTRAINT statements.
> 
> I loaded them on the development server with:
> 
>     psql -f filename rt3 postgres
> 
> """

Yes, I read this in your earlier email

However, you don't appear to have valid principal group groupmember or
cachedgroupmember data, so I assume something went wrong in your
import.

-kevin
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