[rt-users] RT4 "Articles" documentation

Kevin Falcone falcone at bestpractical.com
Wed Jul 27 17:02:21 EDT 2011


On Tue, Jul 26, 2011 at 09:50:49PM -0900, Simon Walter wrote:
>    I'm unable to find much documentation regarding "Articles" in RT4. I know RTFM was integrated
>    into RT itself. It seems some of the functionality has changed. There is some information here
>    about RTFM [1]<http://requesttracker.wikia.com/wiki/RTFM> and some of it applies to RT4.
> 
>    The website says: "Incredibly flexible: use articles for any kind of content and track only
>    what you need".
> 
>    So... where can I find information / documentation on RT4's Articles - the syntax,
>    functionality, etc?

Start with articles_instroduction.pod that ships with RT in the docs/
directory

-kevin
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