[rt-users] RT-External Auth & RT 4.0

Kevin Falcone falcone at bestpractical.com
Wed Jun 8 09:36:18 EDT 2011


On Wed, Jun 08, 2011 at 09:45:08AM +0100, Guy Baxter wrote:
> Hi,
> 
> Thanks for that - My AD Users were unprivileged as you said they would be
> - letting them be assigned rights made them show in the list.
> 
> As far as the OD users are concerned, it's still not working:
> 
> [Wed Jun  8 08:14:11 2011] [error]: Couldn't create user 070888: Name in
> use
> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129)
> [Wed Jun  8 08:14:11 2011] [error]: FAILED LOGIN for 070888 from
> 192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
> [Wed Jun  8 08:14:23 2011] [error]: FAILED LOGIN for A Weetman from
> 192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
> 
> The users names are not in use - searching for disabled users via the UI
> still doesn't show them. Browsing the database tables via mysql show does
> not show up identical users either. Very strange.

That's a different problem.  You can't have numerical usernames in RT

-kevin
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