[rt-users] RT v4.0 and ActiveStatus/InactiveStatus

Kevin Falcone falcone at bestpractical.com
Mon Jun 13 14:50:33 EDT 2011


On Mon, Jun 13, 2011 at 02:42:42PM -0400, zbigniew at starpower.net wrote:
> That got rid of my warnings in the log.   Don't know how it was finding the old installation, but I moved the folder and all seems well.
> Can someone provide an example of their lifecycle configuration in RT_SiteConfig.pm? 
> Still not seeing my "research" status option in the pull downs.

Please provide what you're doing in RT_SiteConfig.pm, the whole
Lifecycles stanza.

Did you have an /opt/rt4 and /opt/rt3?  The fact that rt3 was being
loaded into memory by your webserver is scary and points to a
misconfiguration and quite possibly a different RT_SiteConfig.pm being
loaded.

-kevin
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